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Staff actions

Besides reports and standings, staff can send an account a message, warning or strike. It arrives in the account’s Notifications tab and opens a page where a warning or strike can be appealed. A suspended account appeals at /appeal with its password. Staff can also:
  • set temporary standings, which lift on their own;
  • keep private notes on accounts;
  • see and end an account’s sessions;
  • hide posts and articles (staff still see them);
  • mark media sensitive (X’s content warning);
  • give accounts custom badges;
  • delete uploads.
Settings also hold maintenance mode (everyone but staff sees a message), blocked phrases, hidden and promoted trends, and a post pinned to the top of every home timeline.

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Automod

The automod (src/hate.ts) refuses slurs, explicit hate, transphobia and abuse like “kill yourself” in posts, replies, scheduled posts, profiles, names, polls, image descriptions, lists, communities, articles and Community Notes. It reads through look-alike letters from other alphabets, Unicode styles, leetspeak, invisible characters, accents, repeated letters, letters spelled out one by one, and reversed or upside-down text.
  • Reclaimed queer words pass unless the text attacks someone.
  • NSFW text isn’t touched.
  • DMs are end-to-end encrypted, so the server can’t read them.

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Second chances and strikes

The first refusals each week (5 by default) are second chances: the content isn’t published, and the person gets a notice and a modal saying what was caught and how many chances are left. After that, each refusal is an appealable strike. Strikes, from staff or automatic, follow a ladder set in Settings > Automod. By default:
  1. a warning
  2. a day
  3. a week
  4. 30 days
  5. permanent

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Rate limits

Rate limits apply per account and per address (src/ratelimit.ts). Per 15 minutes: